Shipping Policy
At ASNO Fragrances, we aim to provide a smooth, reliable, and convenient delivery experience for every customer.
Delivery Areas
We currently offer delivery across Pakistan.
Delivery charges may vary depending on the customer's delivery location and area. Applicable delivery charges will be communicated or displayed before the order is confirmed.
Delivery Charges
Shipping charges are calculated according to the customer's delivery area.
The applicable delivery charges will be added to the total order amount where applicable.
Order Processing
Orders are generally processed within 1–2 working days after the order is confirmed.
Orders placed on weekends or public holidays may be processed on the next working day.
Delivery Time
The estimated delivery time is 5–7 working days after the order has been processed and dispatched.
Delivery times may vary depending on the customer's location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) as a payment option for eligible orders.
Customers can pay the total order amount in cash when the order is delivered.
Please ensure that someone is available at the provided delivery address to receive and pay for the order.
Order Tracking
Once your order has been dispatched, order tracking details will be shared with you via WhatsApp on the phone number provided while placing the order.
Please make sure that you provide an active and correct WhatsApp number when placing your order.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address, phone number, and other required information.
ASNO Fragrances will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.
Failed Delivery / Customer Unavailable
If the customer is unavailable at the time of delivery, or the courier is unable to deliver the order due to an incorrect address or other customer-related reasons, additional delivery attempts or charges may apply.
In such cases, the customer may be contacted through WhatsApp or phone for further assistance.
Damaged or Tampered Packages
We recommend checking your package carefully at the time of delivery.
If the package appears to be damaged, opened, or tampered with, please contact ASNO Fragrances as soon as possible and provide clear photos/videos of the package and your order details.
Delivery Delays
Although we work to deliver orders within the estimated timeframe, unexpected delays may occur due to weather conditions, public holidays, courier service issues, high order volumes, or other circumstances beyond our control.
Contact Us
If you have any questions regarding your order or delivery, please contact ASNO Fragrances through our official WhatsApp/customer support channel.
ASNO Fragrances
Premium Fragrances. Timeless Impression.